Reach out
Contact
Questions about an order, a product, or the collective? Send an email to kaylynn@kbaco.net. I respond within 1 to 2 business days, usually faster.
Common questions
Order status? Check the tracking number in your shipping confirmation email. If it has been more than 7 business days and nothing has arrived, email me and I will look into it.
Something arrived damaged? Email a photo within 5 days of delivery and I will make it right. See the Shipping & Returns page for details.
Want to join the collective? Head over to the Collective page and use the apply link there. It pre-fills an email with everything I need to get started.
Looking for the Field Guide? It lives at the downloads page.
Find us online
We are on Instagram, Facebook, and TikTok. That is usually where new products and behind-the-scenes posts land first.